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LinkedIn Learning Course Summary
Course List
Here is the list of LinkedIn Learning courses summarized:
- 43 Ideas for Starting a Side Business
- 5 Personal Financial Tips
- Developing a YouTube Strategy
- Giving Your Elevator Pitch
- Guy Kawasaki on Entrepreneurship
- Learning FTP
- The Practices of High-Performing Employees
- Understanding Business
- Women Transforming Tech Breaking Bias
- Women Transforming Tech Building Your Brand
- Women Transforming Tech Career Insights
- Women Transforming Tech Networking
43 Ideas for Starting a Side Business
Course URL
Idea 01: Wholesale a Real Estate Deal
Find a property someone wants to sell, put it under contract and sell the deal to an investor
- Network with your realtors and real estate investors
- Investors will pay you for finding a good deal
Idea 02: Becoming a Consultant
Sell services by consulting to businesses and individuals
- People pay for your knowledge
- Taking what you do at work and building it into a business is the easiest way to leave your job and have a low-risk business
- Charge hourly or monthly for your time
- List your skills, hunt for existing consultants and find how to distinguish yourself
- Join meetups and network with clients
Idea 03: Buy and Flip Domain Names
Check if the website or domain’s names are available
- Search with domain tools, e.g., Namecheap & GoDaddy
Idea 04: Craigslist or Garage Sale Arbitrage to eBay
Conduct sales arbitrage
- Focus on products you know well
- Set alerts when a product is for sale
- Buy and re-list
Idea 05: Get a Real Estate License and Refer Deals
Build trust between people and a realtor and ask for a commission from the realtor
- Find a small brokerage and hang your license with that agency
- Negotiate a deal with other agents to get a cut of the referral
Idea 06: Turn Your Job into a Consulting Arrangement
Negotiate to move from employee to contractor
- Research consultants and set meetings to see how they talk and how much they charge
Idea 07: Publish Niche Content to Make Money on Ads
Place ads on your website
- Publish a website on WordPress and place Google ads on it
- Search for content around your expertise
- Write articles and make it look elegant
Idea 08: Grow an Existing Website That Makes Money
Buy an existing website and grow it
- Buy from a developer
- Buy old site cheap and fix it up
- Watch auctions
Idea 09: Rank and Rent Domain Names
Register a domain name and build a simple website around a specific subject and rent it to someone in that line of business
- Find an industry of interest
- Search with a geographic term and look at Google rankings
- Register a domain name
- Add content and get backlists
- Rent the website to the local businesses
Idea 10: Business Brokering
Broker a business sale and get a commission
- Many businesses of all shapes and sizes are for sale
Idea 11: Lend Your Money Through Private Deals
Make private money loans
- Take a trust deed on real estate
- File security documents so you can foreclose if they don’t pay
- Use an attorney or a broker to protect yourself
Idea 12: Real Estate Management
Become a real estate manager with or without real estate license
- If you’re licensed, find property owners who manage their own rentals and offer to take them over
- If you’re not licensed, help owners on vocation rental properties through Airbnb
Idea 13: Get Referral Fees
Do referrals in your industry
- Look for formal opportunities in your profession to make money on referrals
- Discuss mutual benefit
- Businesses are happy to pay if you can find customers for them
Idea 14: Set Up a Factoring Service
Buy someone’s receivables at a discount
- Find a stable business that needs cash flow than what a customer can pay and buy the open accounts receivable
- Typically charge a base fee of 1-3% for the 30-day period and a fixed fee per invoice that you buy
- Collect the funds from the account and pay the company the reminder after taking out your fees
- Join the factoring industry and network
Idea 15: Place ATMs
Buy ATM machines and place them in local establishments
- Talk to ATM companies
- Network with retail shop owners
Idea 16: Offer Private Auto Title Lending
Provide private auto title loans
- Look up local laws for on auto title lending
- Network with small dealerships
Idea 17: Broker Tickets
Buy and resell event tickets
Idea 18: DJ Events
Become a DJ
- Understand pricing
- Outsource the business to other DJs for a referral fee
Idea 19: Cater Parties
Cater parties or become a private chef
- Cook for special occasions
- Land deals to cater and resell to other catering companies for a commission
Idea 20: Photograph and Video Events
Become a photographer or videographer and charge a fee
Idea 21: Become a Voice Artist
Become a voiceover artist
Idea 22: Build Something
Build wood or metal products and sell them
Idea 23: Upcycle Old Stuff into New Stuff
Upcycle items to create new value
Idea 24: Flip Cars
Buy cars under people’s duress and list them for more
Idea 25: Become a Pet Sitter or Walker
Charge a fee to walk dogs or other pets
Idea 26: Land Copy Editing and Writing Gigs
Earn as a copywriter or copy editor by writing articles
- Create blog posts
- Edit people’s articles
- Charge by word or a flat fee
- Post on Fiverr or Upwork
Idea 27: Become a Life or Business Coach
Charge people a fee for helping them get through life or business challenges
Idea 28: Coach Sports Teams
Become a sports coach
- Coach kids in a sport of their choice
Idea 29: Sell Your Graphic Designs
Create art or graphic designs
Idea 30: Become a Virtual Assistant
Become a virtual assistant for busy people
- Attend a meetup
- Offer your services to a native of your country and lean on the offshore VA to do most of the work
Idea 31: Become a Task Runner
Help busy people run errands and complete tasks
- Delivery, repairs, assembly and moving, etc.
- Specialized tasks, e.g., office administration
Idea 32: Start a Pool Cleaning Business
Clean swimming pools
- Buy equipment
- Get the word out
Idea 33: Start a Lawn Care Business
Become a lawn care or landscaping specialist
Idea 34: Become a Makeup Artist or Stylist
Become a makeup artist or hair stylist
- Build a website to showcase your portfolio
Idea 35: Make Money on YouTube
Post videos and get advertising income
Idea 36: Sell a Service on Fiverr
Sell a service of what you can already do on Fiverr
Idea 37: Sell on Amazon Store, FBM or FBA
Sell on Amazon by shipping from your home or having Amazon fulfilled it for you
- FBM: Fulfilled by merchant
- FBA: Fulfilled by Amazon
Idea 38: Sell Something on Etsy
Sell handmade goods, vintage items and craft supplies on Etsy
- Uniqueness is the key
- Offer free shipping
Idea 39: Sell at Craft Fairs
Find a unique product and sell it at local craft fairs
- Look for resale potential
- Rent a booth
Idea 40: Offer Yourself on Gig Platforms
Offer your skills on gig platforms
- Taskrabbit, Uber, Lyft, Upwork, Fiverr, Hopskipdrive, Postmates, Amazonflex, Freelancer.com and more
Idea 41: Become an Outsource Arbitrager
Offer a service but assign the task to someone else who can do it cheaper
- Manage the transaction as a gatekeeper
- Offer a service, bid on job and hire a contractor
Idea 42: Rent Your Car on HyreCar or Turo
Rent your car out and get paid
- List your car on car sharing sites, e.g., HyreCar or Turo
Idea 43: Rent a Room on Airbnb
Rent a room with its own entrance or a portion of your home
5 Personal Financial Tips
Course URL
Tip 01: On Spending
Spend less than you make
- Spending more than you make will lead to debt, stress and hardship
Tip 02: On Fixed Costs
Keep fixed costs low
- E.g., Rent/mortgage, car payment, loans, cable, internet, phone, insurance and tuition, etc.
Tip 03: On Budgeting
Create and use a budget
- Track our expenditures
- Surplus: inflows > outflows
- Deficit: outflows > inflows
- Budgeting: 1) write things down 2) develop a financial plan
- Savings plan: 1) emergencies 2) retirement 3) investments
Tip 04: On Investments
Be wary of clever or complex investment schemes
- A bad investment will lose it all
- Ways to wealth: 1) specialized skills 2) awesome business ideas 3) lucky 4) save early, save often
Tip 05: On Saving
Accumulate savings
- Stock market: 1) diversified fund 2) index fund
- Buy and hold for the long term
Developing a YouTube Strategy
Course URL
Video: Get Your YouTube Channel Started Right
- Type of videos to make
- When to release them
- Effectively formatting your videos
- Researching your competitions
- Optimizing your videos for search
Video: Consistency in Content
- Focus on and measure your channel’s goal:
- To generate revenue
- Make sure that every video has a call to action that drives the viewer towards making a purchase
- E.g., doing a product review with affiliate links to purchase it
- To build a community
- To advertise a product
- To support your passion
- Whatever the channel’s goal is, make sure it drives the purpose behind all of your content
- Content consistency: consistency pertains not only to when you release a video but also to the content in your video
- Make sure your content on your channel stays focused
- The most successful channels:
- Clear
- Concise
- Focused on a specific theme or topic
Video: Viral VS. Audience-building Content
- Channel’s goals: 1) a viral video 2) an audience building video
- Viral videos
- Characteristics:
- Shocking
- Surprising
- Impressive
- Weird
- Funny
- Combo of the above factors
- Short in length
- Extremely sharable
- No knowledge or viewership of other videos on the channel required
- Pros:
- Cons:
- Not build a strong audience
- Not a huge conversion rate from viewers to subscribers
- Audience building videos
- Characteristics:
- Connecting and communicating with viewers
- Encouraging participation as part of the community
- Ask them to suggest topics
- Encourage them to ask a question that you can answer in your future video
- No specific set length
- Pros:
- Higher subscriber conversion rate
- Build a fan base that sometimes will support you through merchandise purchasing and crowdfunding
- Cons:
Video: Trending VS. Evergreen Content
- Treading videos
- Related to a specific trending topic
- Revolving around events, fads, holidays and the latest internet challenge
- Limited shelf life
- Gaining a lot of views quickly
- Once the topic is no longer hot, views tend to drastically taper off
- Evergreen videos
- Not built around current trends
- Continuing to bring in views as they remain topical
- How-tos
- Educational
- Lists
- Q & A
- Long-lasting product reviews
Video: Quality VS. Quantity
- Quality and quantity tend to be negatively correlated since it takes a lot of time to produce high-quality content
- Balance between quality and quantity
- At what level of quality, you should make your videos, first figure out the quantity of videos to make in a month
- Built-in weekly video release expectation for YouTube
- YouTube subscribers want your content to be there on the same day every week
- One video a week is the minimum the YouTube algorithm likes best
- Key: consistency & clear communication
- Make sure you consistently release videos on the same day and communicate that to your fans
Video: Creating A Format for Your Videos
- Video format:
- Intro/hook
- Channel logo or video title
- Main content
- Call to actions
- Outro
- End screen
- Intro/hook
- Tease topic
- Funny and/or informative
- Offer value
- 15-30 seconds
- Channel logo or video title
- Main content
- Important information for your topic
- Length dependent on the type of videos
- Call to actions
- Ask the views to like, subscribe and comment
- Direct them to a related topic or product or website link
- Place call to actions anywhere in the video
- Outro
- Short summary
- Thank the viewers
- Tease next video
- Call to action
- End screen
- Videos
- Playlists
- Associated websites
- 20 seconds
Video: Research Your Competition
- Researching your competition before launching your channel is key to setting yourself up for success
- Know what is already out there so you can stand out
- Tips
- Know your biggest competition
- Familiarize yourself with their audience to see what they like and dislike
- By looking at their videos, you can spot trends, get ideas for video topics and thumbnails, general video formatting and shooting methods
- What content has the most and the least views?
- How to engage the audience
- Asking a question at the end of each video to respond to in the comments
- Reading audience comments in Q&A video
- Find ways to make your content similar to successful videos but with your own unique spin
- Find a fresh perspective on the topic that stands out
- Film differently
- Cultural point of view
- Catering to a niche not currently represented
Video: Optimize for Search
- Build your video around frequently search keywords is key
- Tagging your videos with keywords not enough
- Good keywords
- Heavily searched
- Low competition
- Use TubeBuddy YouTube plugin to see keyword analytics
- Research the keywords before shooting your videos so you can incorporate them into the videos
- Saying the keywords in your videos multiple times to signal to the algorithm that the video is really about that keyword
- Put target keywords at the beginning of the video title
- Put target keywords at top of the video description section (which is visible in search)
Video: Planning Out Your Content and Release Schedule
- Consistent release schedule can greatly build your channel and maintain a fan base
- Setting a specific time and day for release schedule
- When is best to post a YouTube video?
- Best days: Thursdays and Fridays
- Best times: between 12:00 and 15:00
- 4 tips for a successful release schedule
- Be consistent
- Post to social media a day or two before the release
- Share your video everywhere
- The first 24 hours are the most critical times to get views
- Batch recording videos
- A stockpile of videos ready to go
Video: Social Media Promotion
- 1hr to 24hr after video release is critical for the algorithm
- Promoting your videos on social media to drive traffic to your videos and reach potential new subscribers
- Create social media accounts specifically for your channel
- Focus on one first
- Choose a platform that enables you to post links to YouTube
- Post about your video right away once it releases
Video: Having A Website
- Having your own website outside of YouTube can:
- Help you rank in Google search
- Bring in viewers and reach broader audience
- Legitimize you as an expert in your niche
- Land more brand deals
- Drive more traffic to your channel
Giving Your Elevator Pitch
Course URL
Video: Benefits to an Elevator Speech
- Elevator pitch benefits:
- Capitalize on opportunities to meet people
- Facilitate professional identity formation
- Pitch as a simple device to think about your long-term goals
- Pitch as an opportunity to receive goal feedback
- More professional opportunities
- Success in career:
- Intelligence
- Work ethic
- Networking
Video: Making an Initial Connection
- Elevator pitch structure:
- Summary label
- Professional background
- Current position/situation
- Future aspirations
- 15-20 seconds
- Pitch as a form of interpersonal communication
- To make others want to know more about you
- Build connection:
- Inform people
- Who you are professionally
- Where you have been
- Where you are going
- Help people
- Look for opportunities to help people
- Books website and professional organizations, etc. of use to them
- Relate to people
- Sports, children and professional experiences, etc.
- Goal of using pitch to connect to people:
- Not to gain benefits now
- Planting as many seeds as possible and not knowing when they will sprout and grow in the future – people may be able to help you in the future
Video: Structuring Your Pitch
- Example: “That’s right. {[summary label] I’m a developer.} I write a lot of code. {[past industry] I started with Ernst & Young for a few years} {[current industry] but then jumped to one of my clients: Proctor & Gamble. I’ve been working with them mostly in support of the brand development team for one of their package-goods divisions.} {[future aspirations] I love the work, but I’ve begun to think more about the big picture, so I’m looking for opportunities to move into management roles.}”
- Example: “My background is manufacturing, mostly high tech. Right now, I’m the general manager of a large facility for GenTech. We’re an electronic components company headquartered in Hong Kong. I love being the shop environment, seeing things being created, but eventually hope to move into executive roles.”
- Exclude education to avoid sounding inexperienced unless you are currently in graduate school or in your first year of professional work after undergraduate
- Pitch qualities:
- Confident but not arrogant
- Short
- More generic than specific
- Distinctive
- Memorable
Video: Making Your Pitch Stick
- Making a connection:
- Ask about their work
- Never ask for anything
- Know your audience
- Ensure a lasting connection
Guy Kawasaki on Entrepreneurship
Course URL
Video: Focusing on Your Pitch
- Business plans are too long and delusional
- Great pitch, about 10 slides, to explain the gist of your company
- Relatable and conceivable pitch: perspective, vision, outlook and hope, etc.
Video: Creating a Prototype
- Not focus on: writing a business plan in Word, creating a financial projection in Excel & creating a pitch with PowerPoint
- Focus on: making a prototype
- Ask people to use your prototype and collect their feedback
- Instead of going to the investors and tell them that you can build something, you can tell them you have built the prototype
- MVP: minimal viable product
Video: How to Pitch Successfully
- Do research to know if your information is relevant to the person being pitched to
- With prototype or release or first permutation of product
- Short, 10 slides, 20 minutes, 30-point font
Video: Economic Bubbles
- Bubbles impact entrepreneurship funding
- Dumb ideas can also get funded during the bubbles
- A bubble is a good thing if you get out before it pops
Video: Providing Value
- Provide something valuable
- Difficult to predict what will turn out to be valuable
Video: Predicting New Markets and Opportunities
- Dubious to predict a new market
- The way entrepreneurship works: a few people in a garage/spare office build a product together and knock on wood that other people in the market would want it too
Video: Writing “The Art of Social Media”
- Fine to repeat your tweets
Video: Gaining Followers on Social Media
- Post good quality stuff
- Make your posts engageable
- Be bold, take a stand but avoid a deep end
- Practice good karma and give credits to your sources
Video: Evolution of Social Media
- About all visual marketing
Learning FTP
Course URL
Video: Welcome
- FTP: File Transfer Protocol
- FTP is a common way of moving files around across networks and the internet
- Popular for managing files on host services
Video: What You Should Know
- Be familiar with using your operating system
- Be comfortable installing applications
- This course is built around the idea of working with files on a web host
Video: Using the Exercise Files
- Access to your own server to follow along with this course
- Or, download these files on the course homepage
Video: What Is FTP?
- FTP: File Transfer Protocol
- Sending and receiving or uploading and downloading files across a network
- Many web hosts offer FTP servers for customers to upload and download files
- Many companies host software update files, drivers and the like
- FTP servers for open-source projects are common
- Many Linux distributions have a wide network of FTP sites/mirrors
- Mirrors contain the same information where installation disc images can be downloaded
- Public FTP access generally discouraged outside a network firewall
- FTP servers: 1) login credentials 2) anonymous access
- FTP security:
- Credentials as plain text
- Best practice: unique credentials for access
- Alternatives include FTP-SSL & SFTP
- FTP connection URL:
- Structure: {protocol} + {username} + [:] + {password} + [@] + {hostname/address} + [:] + {port} + [/] + {file path}
- E.g., ftp://mary:abc123@example.com:21/file.zip
- The credential (username & password) can be omitted but it will be prompted if so
- FTP usually listens for commands on transmission control protocol (TCP) port 21
- The client and server will open other ports for data transfer automatically if the firewall allows
- FTP URL can be viewed in:
- A browser window, similar to a hyperlink
- A folder using a client application
- FTP modes:
- Active mode: server sends data to the client in response to a request from the client
- Passive mode: client requests data
- Better with network address translation (NAT)
- Common file transfer modes:
- Text: file sent as ASCII characters
- Binary: file sent as byte stream
- Automatic: mode auto-selected
- Home folder: landing place in the file system after login
- Able to be shared on a web host
Video: Connecting to an FTP Server Using Client Software
- To connect to an FTP server:
- Client software/client
- E.g., FileZilla
- Built-in FTP client
- E.g., web design tools, IDE’s and developer text editors, etc.
- Browser
- Operating system itself
- FileZilla:
- Download: https://filezilla-project.org/
- Site connection information at top: host, username, password & port
- Site manager: commonly used sites
- Click [File] > click [Site Manager] > click [New Site] > name a site > enter [Host] > set [Port] as 21 > choose [FTP] for [Protocol] > enter [User] > enter [Password] > click [OK]
- Transfer files between local site and remote site:
- Local site on the left: your file system
- Remote site on the right: home folder on the FTP site
- [Toggle directory comparison] feature in the toolbar: compare files between local and remote folders
- To disconnect: click [Cancels the current operation] button in the toolbar
Video: Connecting to an FTP Server with A Web Browser
- FTP server’s URL into the browser to see a representation of the folders on the server
- Able to download
- Unable to upload, change or delete information
Video: Connecting to An FTP Server with Windows Explorer
- Windows Explorer can connect directly to FTP servers
- To open: press [Windows logo key] + [E]
- Address bar: type {FTP connection URL}
- Enter credentials
- Transfer take place in plain text
- Option to log on anonymously
- To add a network location: click [Add a network location] in the ribbon > click [Next] > choose [Choose a custom network location] > click [Next] > enter {FTP connection URL} into [Internet or network address] > uncheck [Log on anonymously] > enter [User name] > click [Next] > enter [Type a name for this network location] > click [Next] > check [Open this network location when I click Finish] > click [Finish] > enter credentials > click [Log On]
- Handy shortcut to the FTP server at [This PC] under [Network locations]
Video: Connecting to an FTP Server from Linux
- File manager of a Linux GUI is able to connect to FTP servers
- Gnome environment: click [Files] on menu > choose [Connect to Server] > enter FTP path into [Server Address] > choose [Registered User] > enter credentials > click [Connect]
- To end: click [Eject] on the network in the sidebar
Video: Connecting to FTP from The Command Line
- Command line application in the terminal window:
- To log onto FTP: type [ftp] > type [open] + {server’s name} > press [Enter]
- E.g., open rouxacademy.com
- Send commands to FTP application when the prompt changes to [ftp>]
- Enter credentials for authentication
- To see what is in the directory: type [ls] or [dir]
- E.g., drwxr-xr-x 1 ldcsites ldcsites 4096 Apr 25 2012 _css
- Output 1st column:
- E.g., drwxr-xr-x
- 1st character: directory/file
- [d] for directory
- [-] for file
- Next 3 characters: file permissions for the user
- [r] for read
- [w] for write
- [x] for execute
- Next 3 characters: file permissions for the group
- [r] for read
- [w] for write
- [x] for execute
- Next 3 characters: file permissions for everyone
- [r] for read
- [w] for write
- [x] for execute
- Output 2nd & 3rd columns: user & group for each file
- Output 4th column: size
- Output 5th column: modification date
- Output last column: file name
- To change directory: type [cd] + {directory name}
- To print current working directory: type [pwd]
- To go back a level: type [cd] + [..]
- To download a file to your working directory: type [get] + {file name}
- To change the local directory: type [lcd] + {path}
- To download multiple files to your working directory: type [mget] + {a list of files/wildcard pattern}
- Choose which file to download one by one or use [prompt] command to toggle the interactive mode off to get all the files at once
- Unable to download folders
- To jump out of the FTP command line: type [!]
- To go back to FTP: type [exit]
- To delete a file on the server: type [delete] + {file path}
- To delete multiple files on the server: type [mdelete] + {a list of files/wildcard pattern}
- To upload a file to the server: type [put] + {file path}
- To upload multiple files to the server: type [mput] + {a list of files/wildcard pattern}
- To make directories: type [mkdir] + {folder name}
- To remove directories: type [rmdir] + {folder name}
- To see a list of commands available: type [?]
- To exit FTP: type [bye]
Video: Exploring SFTP
- SFTP: SSH file transfer protocol
- SSH connection instead of FTP
- Encrypted
- Just required to open one port to the outside world
- SFTP routes through one port (default 22)
- Easier to control
- More resilient to different network environments
- To connect:
- Type [sftp] + {username} + [@] + {domain}
- E.g., sftp dark.teal.coder@example.com
- To specify a port: type [sftp] + [-oPort=] + {option} + {username} + [@] + {domain}
- E.g., sftp -oPort=2222 dark.teal.coder@example.com
- In case @ sign in the username: type [sftp] + [-oUser=] + {username} + [@] + {domain in the username} + {server’s domain}
- E.g., sftp -oUser=dark.teal.coder@webhost.com example.com
The Practices of High-Performing Employees
Course URL
Video: Three Keys: Talent, Motivation, and Support
- Performance as a function of three things:
- Talent: Do we have the requisite talent to compete at the highest possible level?
- Motivation: Are there incentives for people to work hard? Do they have ownership in what is going on around them? Part of the team?
- Support: Do people have the tools, information, access or technology that they need to compete at the highest possible level?
- How organizations improve employees’ performance:
- hire talented people
- enhance their skills
- create motivational environment
- reward high performance
- provide support
Video: How Leaders Cultivate High Performance
- High performers:
- Have the ability or the tenacity to create focus
- Prepare people for battle
- Tools, talent, technology & plans to be successful
- Create a climate for high performance
- Constantly measuring and monitoring the performance
- Create big time
- Motiving people
- Breathing trust in the work group
- Communicating intensely
- Renew people
- Continuously developing people
Video: High Performers Aren’t Workaholics
- Focused & balanced
- Balance between personal life and professional life to be successful in the long haul
Video: Being Too Busy Undermines High Performance
- Too busy not communicating effectively, thinking short-term, damaging relationships, stepping over problems & neglecting personal development
Video: STOP and Think Strategically Every Month
- S: sit
- T: think
- O: optimize
- P: perform
Video: Craft a Daily Performance Script
- On the same page as our boss
- Performance scripting: 15 minutes at the start of the day to develop your plan of attack & 5 minutes to adjust the plan for the second half of the day
Video: Daily Planning Time Provides a Strong Return
- Self-monitor your performance
- Use metrics
Video: Get Really Clear on What You Need to Deliver
- Define what to accomplish
Video: Take Charge of Your Own Career Development
- Ask your boss for your directions and assignments
Understanding Business
Course URL
Video: Making a Profit
- Profit: amount of money remaining after a company pays all its bills
- \[Profit = Revenue - Cost\]
- Revenue: amount of money collected from customers
- Companies have multiple revenue streams
- E.g., Starbucks
- collecting money by selling coffee, food and other merchandise at their stores
- selling the ingredients and equipment used to make food and coffee to certified Starbucks shops
- selling Starbucks coffee beans and pre-packaged beverages in grocery stores, etc.
- Costs: wages, supplies, insurance, real estate, to-go containers, etc.
- Tough job to manage a company to profitability
- E.g., Increasing marketing costs might sell more coffee but the revenue might not be big enough to cover the advertising costs
- E.g., Buying cheaper coffee beans would decrease material costs but customers might not like cheap coffees and stop buying from us
Video: Parts of the Business
- Company success requires a team effort
- In huge organizations, leaders build teams made up of individuals with different strengths and capabilities
- Finance: responsible for getting money via loans or from investors
- Accounting: keeping track of money
- Marketing: knowing customers and finding new ones
- Sales: developing relationships with customers and selling them goods and services
- Supply chain: buying, making and moving products
- Information technology: collecting, storing and sharing data and information
- Human resources: hiring and retaining good employees
Video: Three Flows
- Elements of continuous flow:
- Money
- Material
- Information
- Money: money flows from customers to company and then to suppliers
- Material: customers expect a quick and efficient flow of goods
- Information: information helps anticipate the next order
- E.g., Suppliers want to know how much products have been sold and how much left in the inventory
- Every employee contributes to good flow
Video: Financial Basics
- Company’s growth requires money for these investment areas:
- Real estate
- Equipment
- Materials
- Technology
- People
- Acquiring money or capital is the job of finance team
- Two methods to raise capital:
- Debt financing: borrowing money
- E.g., A shop owner goes to a bank to borrow a loan
- Equity financing: raising money by selling ownership in the company
- E.g., A company can sell bonds
- Bonds: small loans from individuals instead of banks
- Three types of equity financing:
- Using retained earnings
- Selling stock
- Seeking venture capital
- Retained earnings: taking profits from sales and investing them in the company
- For both big and small businesses
- Stock shares: dividing ownership of the company into shares and selling them to the public
- Venture capital funding: selling ownership in the company to private investors
Video: Maximizing Return on Investment (ROI)
- Finance team: responsible for acquiring the cash & figuring out how to best use the money
- \[Return\ on\ Investment (ROI) = \frac{\frac{Return}{Profit}}{Total\ Investment}\]
- ROI as a percentage representing how much your initial investment has grown
- E.g., Investing $100,000 to start a coffee shop and selling it for $250,000 four years later, profit/return of $150,000, ROI = 1.5 or 150% (return 1.5 times greater than the initial investment)
- Marketing report: about the number of expected customers and how much they are likely to spend
- Operations report: about estimated profit margins
Video: Marketing Basics
- Marketing:
- Commercials and packaging
- Understanding customers and finding new customers
- Marketing impacts:
- Product design
- Customer service
- Packaging
- Delivery options
- Corporate ads
- Marketing considerations:
- Store sales
- Social media traffic
- Focus groups’ responses to new products
- Competitor behaviors
Video: Branding
- Companies define their values to customers through their branding
- Branding considerations:
- Values and cooperate colors
- Employee culture
- Ads, commercials and social media posts
- Company reputation
- Product impressions
Video: Supply Chain Basics
- Supply chain: physical side of the business – buying, making and moving things
- Buying:
- Developing relationships with reliable suppliers to keep the chain of supplies flowing to the customer
- Making:
- Turning materials into something customers want
- Manufacturing, assembly and operational tasks to satisfy customers
- Moving:
- With the help of logistics
- Secure packaging
- Choosing trucking and shipping companies to move items
- Tracking items
Video: Efficient Operations
- Using minimal resources
- Strong daily operations:
- Work to be efficient and minimize waste to keep costs low
- E.g., Not purchasing more than what is needed to save money and storage space
- Constantly manage and improve quality to keep customers happy
- E.g., Testing coffee to keep the taste good and consistent
- Developing business processes
- E.g., Developing, documenting and communicating business processes for every menu item
Video: Accounting Basics
- Money needs to flow
- Customers pay the company and the company pays employees and suppliers
- Accounting team: keeping track of the money flowing into and out of the company and inside the organization from one department to another
- Managerial accountants:
- Track the money
- Create budgets
- Determine costs to make and deliver products
- Find ways to help the company minimize taxes
- Report for executives inside the company
- Financial accountants:
- Develop financial reports for investors, potential investors and leading companies
Video: Human Resources Basics
- Responsible for hiring employees
- Developing job descriptions
- Communicating salary and benefits packages
- Developing and growing organizational culture
- Assisting with documentation and training
- Collecting a new hire’s personal information
- Assisting in setting up payments and benefits
- Assisting in onboarding
- Working to retain employees
- Developing a good work environment
- Giving interesting and challenging jobs
- Allowing employees to have a work-life balance
- Giving employees career growth opportunities
- Developing fun activities and events
- Developing programs to help employees improve their work skills
Video: Information Technology Basics
- Responsibilities:
- Collecting and storing data
- Processing data
- Keeping data secure
- Technology infrastructure tools: financial software, logistics management, customer relationship management, HR system, etc.
Video: Getting Ahead in Business
- Climbing the cooperate ladder:
- Help your manager to get noticed
- Anticipate your manager needs
- Develop skills the company needs
- Make your manager’s job easier
- Demonstrate leadership
Women Transforming Tech Breaking Bias
Course URL
Video: Unconscious Bias in The Workplace
- Women often face a performance bias
Video: The Unlevel Playing Field
- Work not just about getting your job done but about whether people see you as an influencer
Video: The Implicit Rules of Work
- How to read hidden rules of work, to navigate them and to discover tools that help us get beyond the barriers
- Hidden rules:
- Visibility
- Be known for the skills your organization values
- Having visibility through your assignment
- Likeability penalty
- Ask for stretch assignment that gives you visibility without evoking likeability penalty
- Learn to negotiate communally
Video: Intersectionality in The Workplace
- Intersections of our identities
- Work products can look better or worse based on stereotypes and characteristics, e.g., gender, race, age, educational background and geographic background, etc.
Video: The Language of Leadership
- Know what your organization values for success
- Know how you are perceived within the organization
- Align how you are perceived with what your organization values
- Stereotypes of success are typically focused on individual achievement
- Collaborative and assertive
- Choose projects that align with characteristics valued by your organization
Video: Form a Posse
- Women are around 25% more effective when negotiating on behalf of others
- Form a posse to advocate for you
Video: Be Strategic About Your First Project
- First assignments are critical
- Taking on something technically challenging, highly visible and cross-functionally
Video: Small Decisions for Greater Change
- Think About the Criteria to Use Before Jumping to The Decision
- Ask Strategic Questions
Video: Code Switching for Success
- Put a lot of tools in your tool belt and pull them out when you need them
- Code switching: modulating between assertiveness to warmth based on the situation
Video: Small Steps to Break Bias
- How to move beyond the barriers we face
- Make a small change, a small win, that small win picks up momentum and others pick up on it and they start to enact in those same behaviors
- One small step at a time
Women Transforming Tech Building Your Brand
Course URL
Video: Build Your Story
- Personal brand: the perception of an individual based on his or her competencies, strengths, expertise, experiences, achievements, passion and background
- Build your story from both successes and failures
Video: The Benefits of Having a Personal Brand
- Discover your authentic self and build confidence
- Build trust and credibility with others
- Clarify strengths and identify gaps
- Help to find meaning in professional life
Video: Steps to Define Your Personal Brand
- Recognize the importance of brand building
- Start with self-discovery
- Collaborate and network
- Seek feedback and be open to learn
- Use social media to promote brand
Video: Promoting Your Personal Brand
- Use mentorships, sponsorships and public speaking
- Actively network
- Use social media
Video: Evolving Your Personal Brand
- Push yourself out of your comfort zone
- Evolve your personal brand as your experience, expertise and achievements change over your career
Video: Personal Branding to Overcome Obstacles
- Ask yourself what your strengths, unique traits and fears are
- Learn from failures, redefine our priorities and focus areas and ensure not to make the same mistakes
Video: Personal Branding for Introverts
- Use social media
- Seek mentors for guidance
- Learn new skills
- Focus on your goals
Video: Takeaways About Building Your Brand
- Believe in self-discovery
- Have short-term and long-term goals
- Know your strengths
- Don’t be afraid to tap on your weaknesses
- Step out of your comfort zone
- Constantly learn something new
- Build new relationships
- Act upon feedback
- Don’t limit your opportunities
Women Transforming Tech Career Insights
Course URL
Video: Insights Introduction
- Being approachable
- Finding your superpower
- Identifying what you want and do not want in your professional life
Video: Discovering Your Superpower: Rashim Mogha
- Superpower is what sets you apart
- Clarity of vision
- Ask people to find your superpower
Video: Self-Care and Networking: Nitya Narasimhan
- How self-care helps your networking
- It takes care to develop confidence and to lead to the best version of you
- To deal with stresses of life and work and to balance in a fast-moving industry
- Two different strategies:
- Comfort strategy
- Cope and control strategy
- To boost your self-esteem
- To eliminate stressors
Video: Personal Brand and Approachability: Syamla Bandla
- Important for building relationships:
- Character
- Integrity
- Approachability
Video: Networking with Sketchnotes: Nitya Narasimhan
- Sketch-noting is a tool good for recalling and networking
Video: How to Have a Growth Mindset: Lori Mackenzie
- A growth mindset is about being open to new opportunities
- A growth mindset is a learning orientation
Video: Taking Notice of Inflection Points: Nitya Narasimhan
- An inflection point is a time to pause
Video: Finding Your Career Path: Megan Holston-Alexander
- Self-survey what you want and what you are good or bad at
- Don’t do what you are not good at
Women Transforming Tech Networking
Course URL
Video: How to Think about Networking
- Humans are two different things that need to be connected by a path through which we can send communications
- Networking: how to create a path between us and another person for communication
- Networks are as fragile as the amount of time and effort put into the care and maintenance of the connections
- Ask what you can do for your network
Video: Tools for Authentic Connection
- Find one point where common stories converge
- Professional network:
- Not necessary to know people on the personal level
- If it does not work, just move on
- Personal network:
- Wanting to know more about them
- Wanting to learn something from them
- Steps to start networking:
- Do your research to identify who to connect with
- Look for smaller opportunities around the larger events
- Engage with the conference speakers
- Focus on what you can learn at networking events
Video: Who to Network With
- Networking as a map model: various ways to connect to a person
- Downside of networking within your industry: not expanding the amount of information or connections you have through them
- Within your industry, network with people at higher levels than your role
- Outside of your industry, network with people with diverse skill sets
Video: Strategies for Networking Success
- Networking questions to ask yourself:
- What am I learning through this connection?
- Would I want to work with this person?
- Networks and communities require constantly tending and cultivating for them to be healthy
- Group your network connections
- Core network:
- About your support system
- Not about careers or jobs
- Intentional about sustaining the relationships
- Current network:
- People important to you for the time you are in
- Connect with them on social media
- Find something to do together to sustain the relationships
- Broader community:
- Weaker ties
- Keep them healthy by connecting them to other people, who can care for them
- Networking is about building trusted relationships
Video: Connecting Others
- Be authentic
- Help people
- When connecting someone, ask yourself these questions:
- Can my identity help to connect others?
- Can my experience help build connections?
- How can my location build connections?